Use these answers to prepare a focused inquiry. Product-specific terms, documentation, and supply conditions should be confirmed during the discussion of your proposed purchase or distribution opportunity.
Businesses purchasing merchandise for resale or offering a range for distribution can submit an inquiry. Tell us how your business operates and what you want to buy or supply so the proposed relationship can be considered.
Include your business profile, the products or categories involved, expected quantities, and intended sales channels. For supplier proposals, add range details and the terms under which the products are available.
The relevant product, case configuration, stock position, and supplier conditions may affect the quantity required. Ask about the current minimum and pack size before finalising your purchasing plans.
Request the commercial pricing details for the products you are considering and ask whether advertised pricing restrictions apply. Any brand conditions should be reviewed alongside the proposed purchase terms.
Channel suitability depends on the merchandise and the applicable supplier or brand conditions. Describe where you intend to sell the products so any relevant restrictions can be discussed before proceeding.
Share the order reference, affected items, and a description of the issue, with photographs where relevant. The concern can then be considered under the applicable purchase conditions and supplier procedures.