Effective Date: October 26, 2026
At SAR&SAZ LLC, we are committed to providing reliable wholesale distribution services and customer satisfaction. This Shipping & Refund Policy outlines our general guidelines for shipping, returns, and refunds.
Shipping costs, delivery timelines, and available shipping methods depend on the order size, product type, and destination. Shipping details will be confirmed before an order is finalized.
Delivery times are estimates and may vary due to carrier delays, weather conditions, or other circumstances beyond our control.
Returns may be considered for damaged, defective, incorrect, or otherwise eligible products, subject to the agreed order terms.
To request a return, customers should contact our support team with their order details and the reason for the return. Proof of purchase and supporting photographs may be required.
Approved refunds will be processed through the original payment method whenever possible. Refund eligibility and processing timelines depend on the order agreement, product condition, and payment provider.
Shipping charges and other applicable fees may be non-refundable unless otherwise agreed or required by law.
If you receive damaged, defective, or incorrect products, please contact us as soon as possible with your order number, product details, and relevant photographs.
Our team will review the issue and determine an appropriate resolution, which may include a replacement, return, or refund.
Certain products may not be eligible for return due to their condition, product category, or specific supplier requirements. Any applicable restrictions should be confirmed before purchase.
Order cancellation requests should be submitted as soon as possible. Cancellation approval depends on the order status and agreed terms. Orders already processed or shipped may not be eligible for cancellation.
For questions regarding shipping, returns, or refunds, please contact:
SAR&SAZ LLC
Email: contact@sarsazdistribution.com
Phone: +1 785-320-0743
Website: https://sarsazdistribution.com/